The Admission Center’s main function as an office is to offer a warm welcome to all university guests. Regardless of their title, all members of the Admission Center work in the same office, under the same management, and will spend a majority of their time working together. We are a team and our office strategically relies on students in both positions working together to ensure a professional and compelling experience for our guests.
The USC Admission Center hires students into one of two paid positions: Admission Ambassadors or Tour Guides. A third volunteer position for our new Tommy’s Tour program is also available. When applying, you may choose which position(s) you wish to apply for. Applying to all positions however will not provide you with any special advantage. If our interviewers see you as a better fit for one position instead of the other, we might recommend you for the other.
TOUR GUIDES (Paid)
Tour Guides deliver 50 and 90-minute tours of campus to prospective students, their families, alumni, VIPs and other visitors and guests of the university. After completing training and writing their own personalized 90-minute tour script, Tour Guides can expect to give at least 3 tours a week where they will share their knowledge and passion for USC to guests on their tours. It is the job of a Tour Guide to welcome guests and get people excited to join the Trojan Family. When not giving tours, Tour Guides are still active members of the Admission Center team. They speak to guests on the phone to reserve tours and answer questions they may have about the university, student life, the admission process, etc. Additionally, Tour Guides write follow up thank-you notes to their tour guests and assist our professional staff and Admission Counselors with tasks as needed.
ADMISSION AMBASSADORS (Paid)
In the fall semester, Admission Ambassadors play a key role in interacting with prospective first-year and transfer applicants (on the phone, via email, and in-person) to address concerns and assist applicants with the intricate USC admission process. During the spring, Ambassadors typically work with admitted students in helping to ensure a successful transition to USC. Throughout the year, Admission Ambassadors also give group presentations and campus tours primarily to school groups, addressing the importance of college and what it takes to get here. In the office, Ambassadors help coordinate the various programs, including Campus Tours, offered through the Admission Center on a daily basis. In addition, Ambassadors will interact with many departments around campus and can expect to support our professional staff and Admission Counselors. Admission Ambassadors work alongside Tour Guides but differ by providing more specialized tours.
TOMMY'S TOUR LEADERS (Volunteer)
New in 2017, current USC students will be recruited from various academic areas of the community to produce our inaugural group of Tour Leaders (working title). This will be a volunteer-based activity, through which they can share their excitement about USC and promote higher education to younger students. Providing a valuable and enjoyable experience for our volunteer tour leaders will be a high priority to aid in their development. Tour Leaders will go through a selection and training process to ensure their ability to lead groups of students around campus.