What is the Admission Center?

The USC Admission Center is the guest relations branch of USC’s Office of Admission. We serve as the face and voice of the university to prospective students and their families and we deliver tours and presentations to alumni, VIPs, and other guests to USC’s University Park Campus.

What is the difference between the paid and volunteer positions?

Students serve in both paid and volunteer positions within our office. Paid staff members commit at least 6 hours per week to the Admission Center and give tours to all types of campus visitors, in addition to completing office tasks.

Students can also choose to volunteer with the Tommy’s Tours program, which provides tours of USC to elementary and middle school students with the goal of getting them excited about college. The Tommy’s Tours position is also open to undergraduate and graduate students and has a more flexible time commitment, with students committing to as little as one hour per week. Some student staff are involved in both programs.

Where is the Admission Center located?

We are on the second floor of the Ronald Tutor Campus Center/Sample Hall in Suite 202.

Do you have positions available for graduate students?

Yes! Our newest position, Tommy’s Tours Tour Leaders, is available for graduate students who are not in their final year of study.

How can I meet you or ask questions in person?

We’ll be hosting two information sessions on August 24th and August 28th from 1:30pm-2:30pm in the Admission Center (Tutor Campus Center/Sample Hall 202). At the information sessions, you can meet members of the Admission Center and ask questions about the paid positions and the Tommy’s Tours VolunTour Leaders Program.

Our office also sends representatives to the Work Study Fair, Involvement Fair, and numerous new student orientation sessions. For more details on how to meet us at these events, follow us on Instagram @usctommystours and @usc_admcenter.

Although info sessions and events around campus are the best way to meet us, you may also visit the Admission Center in-person to ask recruitment-related questions. We are located in TCC 202 (on the second floor of the Ronald Tutor Campus Center) and are open Monday-Friday from 8:30 am until 5:00 pm.

I’m a first-year (freshman) student just starting out and barely know anything about USC. Can I still apply?

Of course! Many of the new students we hire each fall are freshmen and we value the contributions they bring to our team since they recently went through the college application process themselves. Additionally, our office has a robust and fun training process which teaches all the skills necessary to be a successful ambassador to the university.

Do you have any fun stories?

We’re glad you asked. In short, yes! Throughout the past few years, we’ve gotten to give tours to all kinds of interesting and cool guests, and a variety of fun things have happened to our AC family members during the course of their duties.

While on the job, our student staff members have give tours to numerous VIPs and other important guests to campus. While we can’t name them here out of respect for their privacy, many of our team members consider specific tours of theirs to be the highlight of their time at USC.

On the other hand, outside of the office, our student staff members have been featured in numerous USC Admission and University brochures and videos, the SCampus student handbook, USC’s website, and plenty of other cool places. Some also serve as online ambassadors to newly admitted and prospective students through social media platforms.

In all seriousness, we’d love to tell you more specific stories but they really do vary for each Admission Ambassador or Tour Guide, so be sure to come to one of our information sessions and meet us in person to ask for more details.

When will I hear back after I applied?

For paid positions, you should receive a confirmation email within 24 hours of submitting your application. In early September, a member of the Admission Center will reach out and let you know if you are invited to a group interview.

For volunteer positions, you should hear back by August 28th, 2018 at 5pm.

What is the time commitment?

Admission Center staff members are expected to:

  • Attend Wednesday staff meetings from 5-6pm
  • Be available 1 week during either winter or spring break and 20 days during the summer, 10 of which must be in June or July
  • Be available to work a Friday shift during the Fall or Spring semesters

New Admission Center staff members must successfully complete a 15-week training program consisting of Friday afternoon sessions (2-5pm), varying shadow hours in the office, as well as passing the final exam. At the conclusion of training, we ask new members to commit to a minimum of 6 hours of work each week.

Tommy’s Tour leaders are expected to:

  • Attend a weekly or bi-weekly team meeting, depending on the time of year
  • Provide consistent availability for approximately 3-4 Tommy’s Tours Group Tour time slots per month, though this depends on the time of year
  • New Tommy’s Tour VolunTour Leaders must successfully complete an 8-week training program consisting of a 1-2 hour long training each week, varying tour shadow hours, attend a half-day retreat on a Saturday or Sunday, as well as pass their final tour. At the conclusion of training, we ask new members to commit to a minimum of 3-4 hours (3-4 tours) each month
Do you accept work study students? Do you have to be work-study to apply?

Yes, our office accepts work study students, although you certainly don’t have to be a work study student to apply.

Are these paid positions?

Admission Center staff are paid student worker jobs at the university. Work study is accepted but not required. However, the Tommy’s Tours Tour Leaders are a volunteer position, and hence unpaid.  

Who is eligible to apply?

Currently enrolled first-year (freshman), sophomore, and junior students are eligible to apply for the paid and volunteer positions. Graduate students who are not in their final year of study can also apply to be Tommy’s Tours VolunTour Leaders.

What’s the difference between an Admission Ambassador, Tommy’s Tour Tour Leader and Tour Guide?

Both Admission Ambassadors, Tommy’s Tours Tour Leaders, and Tour Guides perform crucial functions to support the efforts of USC’s Office of Admission. While each group of student staff members might have different titles, we work closely together to deliver an enjoyable and memorable experience for the thousands of guests who visit our office each year.

Check out the chart to see more about the roles and responsibilities of each position within our office. Please note: when filling out our application, you may choose to apply to either role individually or select the “All Positions” option. The application questions are the same regardless of which option you choose.

Additionally, all of our student staff members are passionate about the USC experience and become skilled and persuasive communicators to diverse audiences. As an office that heavily values and practices teamwork in everything we do, we strive to share a genuine narrative of our experience at USC with others and act as positive role models for both prospective and admitted students from a variety of backgrounds.

For more complete information on each position, click here.

 

What is the hiring process like?

Students interested in paid positions can only apply at the beginning of the fall semester. Students interested in Tommy’s Tours VolunTour responsibilities can apply at the beginning of the fall or spring semesters.

This year, our application becomes available on Wednesday, August 15th, 2018 and is due on Sunday, August 26th for volunteer positions and Friday, August 31st, 2018 for paid positions. We then conduct two rounds of interviews and expect to make job offers in mid-October. A full timeline of our Fall 2018 recruitment cycle is below:

Paid Positions:

  • Wednesday, 8/15/2018 – Application becomes available
  • Friday, 8/24/2018, 1:30-2:30pm – Information Session – SKS 202
  • Monday, 8/28/2018, 1:30-2:30pm – Information Session – SKS 202
  • Friday, 8/31/2018 – Applications for Admission Center paid positions are due (by 11:59pm)
  • Thursday, 9/6/2018 – First-round interviews for paid positions begin
  • Wednesday, 9/19/2018 – Second-round interviews for paid positions begin
  • Mid-October – Job offers are made

Volunteer Positions:

  • Wednesday, 8/15/2018 – Application becomes available
  • Friday, 8/24/2018, 1:30-2:30pm – Information Session – SKS 202
  • Sunday, 8/26/2018 – Applications for Tommy’s Tours volunteer positions are due (by 11:59pm)
  • Tuesday, 8/28/2018 – Applications are reviewed and selected participants are contacted
  • Week of 8/27/2018 – Welcome and first meeting
  • Saturday, 9/22/2018 – 10am-3pm – On-campus retreat

Please note: dates listed are subject to change.

Can I apply to both positions?

Yes! Applying to all positions, however, will not provide you with any special advantage. If our interviewers see you as a better fit for one position instead of the other, we might recommend you for the other.